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How To Find That Where is My the Parcel in Indonesia?

If you have shipped a package to Indonesia or are expecting one to arrive, it is natural to want to know the status of your parcel. With so many shipping companies and methods available, tracking your package can be a challenge. In this guide, we will walk you through everything you need to know about tracking your parcel in Indonesia.

Understanding the Indonesian Postal System

Before diving into parcel tracking, it is important to understand the postal system in Indonesia. The main providers of postal services are Pos Indonesia, TIKI, and JNE, while international shipping companies like DHL and FedEx also operate in Indonesia. While Pos Indonesia is the national postal service provider, JNE and TIKI are private companies that provide domestic and international shipping services. The Indonesian postal system also has a reputation for being slow, so it is important to be patient when tracking your parcel.

How to Track Your Parcel Online

Tracking your parcel online is the easiest and most convenient way to monitor its status. Here are the steps to lacak paket jnt with the major shipping companies in Indonesia:

Tracking Your Parcel with JNT

  1. Go to the JNT website
  2. Enter your JNT tracking number in the “Track Your Shipment” field
  3. Click on the “Track” button
  4. View the status of your parcel and any available updates

Tracking Your Parcel with Pos Indonesia

  1. Go to the Pos Indonesia website
  2. Enter your Pos Indonesia tracking number in the “Track and Trace” field
  3. Click on the “Track” button
  4. View the status of your parcel and any available updates

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Tracking Your Parcel with TIKI

  1. Go to the TIKI website
  2. Enter your TIKI tracking number in the “Trace & Track” field
  3. Click on the “Search” button
  4. View the status of your parcel and any available updates

Tracking Your Parcel with DHL

  1. Go to the DHL website
  2. Enter your DHL tracking number in the “Track Your Shipment” field
  3. Click on the “Track” button
  4. View the status of your parcel and any available updates

Tracking Your Parcel Offline

If you are unable to track your parcel online, there are still several offline options available:

Contacting the Shipping Company

Contact the shipping company directly and provide them with your tracking number. They should be able to provide you with the latest information about your parcel.

Contacting the Sender or Recipient

If you are the recipient of the parcel, contact the sender and ask them to track the package on your behalf. If you are the sender, ask the recipient to check the status of the package.

Visiting the Post Office

If your parcel was shipped through Post Indonesia, you can visit the nearest post office and ask them to track your package.

Tips for Successful Parcel Tracking

Here are some tips to help ensure a successful parcel tracking experience:

  • Keep your tracking number handy and double-check it for accuracy.
  • Check the shipping company’s website regularly for updates.
  • Sign up for email or text alerts for real-time updates on your parcel’s status.
  • If your package is delayed or missing, contact the shipping company as soon as possible.

Common Reasons for Parcel Delay

It’s important to keep in mind that parcel delays can happen for a variety of reasons. Here are some of the most common reasons for parcel delay in Indonesia:

  • Customs clearance: International packages may be delayed at customs for inspection or clearance.
  • Natural disasters: Natural disasters such as floods or earthquakes can disrupt the transportation and delivery of parcels.
  • Address errors: If the recipient’s address is incorrect or incomplete, the parcel may be delayed.
  • Traffic congestion: Indonesia has notoriously congested roads, which can slow down the delivery of parcels.

How to File a Complaint

If your parcel is significantly delayed or has gone missing, you may need to file a complaint with the shipping company. Here’s how:

  • Gather all relevant information, including your tracking number and the details of the shipment.
  • Contact the shipping company’s customer service department and explain the situation.
  • Provide any supporting documents, such as receipts or shipping labels.
  • Follow up regularly to ensure that the complaint is being addressed.


Tracking your parcel in Indonesia may seem daunting, but with the right tools and knowledge, it can be a straightforward process. Whether you choose to track your package online or offline, it’s important to stay patient and persistent. By following the tips and suggestions in this guide, you’ll be able to stay informed and updated on the status of your package.


What should I do if my tracking number doesn’t work?

If your tracking number doesn’t work, contact the delivery company’s customer service representative.

Can I track my parcel through multiple delivery companies?

It depends on the delivery company and the route your parcel is taking. Some companies partner with other companies to deliver parcels across different regions.

How long does it take to receive compensation from a claim?

It depends on the delivery company’s policies and the details of your claim. Some companies may provide compensation within a few days, while others may take weeks to investigate.